What our satisfied customers say

4.7
Based on 432 reviews
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Apratim Kejriwal
13:06 21 Feb 25
Ruben is a a gem of a person and does an amazing job. I have gotten my hair rebonded 2 times and this time I got it fitted and it was perfect. Thank you so much !!!
Mya M
15:54 17 Feb 25
This company exploits those with hair loss. I had a system fitted, which was the same one they used to demonstrate when I had my initial appointment but was assured the one fitted would be ordered and tailored for me considering I paid for a bespoke system. The fitting consisted of minimal cutting and some roughing of the hair; it looked very wiggy. The hair on the system was either non-human or of the poorest quality and could not be worn down as it tangled immediately. I reached out to the clinic repeatedly and was gaslighted by Fabian who alleged it was the way I was wearing it (apparently putting a clip in the hair or tying in a ponytail would cause excessive tangling as it shouldn't act as your own hair). A bald patch appeared on the system after a few months of wear even though I followed the care instructions. When I reached out to the clinic, Fabian ignored my emails and Karolina was unhelpful. A refund for the nearly £2500 was refused.There are other companies that do systems who are far better at what they do and clearly care about their customers. Unfortunately, this company seems to be more interested in the money and takes no accountability in their products; their knowledge about hair is limited and the quality of their products is poor.
Ashley McCarthy
15:17 14 Feb 25
I have been coming to The London hair clinic for about 3yrs now. I have got 2 hair systems in that time. Always very happy with them!Jelena is great, she cuts/styles my hair beautifully!
billy woodhouse
12:37 13 Feb 25
Ruben gave me the BIGGEST hair transformation ever! Thank you so much :) x
Gibson Nevill
11:15 12 Feb 25
Fantastic product and fantastic service.
Adam Jordan
15:15 06 Feb 25
Very satisfied with their service and product I highly recommend the LHC
Connor Bright
15:32 29 Jan 25
I am very pleased with my hair system from The London Hair Clinic, really high quality! I can't tell where the system ends and my hair begins. I also got my hair permed to match my system, Serpil and Yelena were very lovely and did an amazing job! Would definitely recommend to anybody who needs a solution to their hair loss.
Mik Wojtaszek
12:11 22 Jan 25
Rubén was great. Walked me through all the steps, the dos and the donts and was a pleasure to interact with. He's an excellent stylist who listens to his clients.
Azmat Ahmed
11:07 10 Jan 25
Always pleasure to come here very welcoming environment and staff are very kind
Shahan S
12:06 08 Jan 25
Great customer service. I always book with Serpil. Really friendly and efficient. Really grateful! Thank you London Hair Clinic
Michelle Snooks
15:04 27 Oct 22
Had a very good service fromStart to finish. My daughter left feeling extremely happy with her hair piece.Nothing was to much trouble. Thank you for making my Daughters experience Wonderful. Highly recommend.
Zehra S.
16:48 20 Oct 22
Simone was amazing, extremely professional and very friendly. He did a great job with styling my hair and giving me recommendations on what serums and products to use for the best hair care. Highly recommend him and the products he advices are top quality. I’m super happy ????⭐️
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